it’s certainly interesting to me how devoted and loyal customers can be to their favorite stores and services, and for instance, I know a lot of folks who refuse to shop at anywhere except their favorite retail outlet.
- They easily believe that the corporation loves them and the products that they sell.
Similarly, obviously a lot of folks in my town sincerely believe that the local heating and cooling shops care about them and their families. This could not have been more clear than when a fight erupted on the Nextdoor yupterday regarding the best air quality control service shop in the area. Somebody innocently asked for a recommendation for a reliable heating and cooling supplier because their condo had never been outfitted with central HVAC. Apparently, they were ready to add an extension on to the condo and retrofit air duct into the walls at the same time.When they inquired about the best HVAC dealership in the area, folks started writing in instantly. And the conversation about these superior air quality control specialists quickly escalated into a full-blown fight. My neighbors were literally swearing at each other for their personal experiences with various heater and air conditioner service stories. I felt like my pal and I were in the middle of a political debate, but it was regarding air temperature. It seems like people were ready to die for their favorite heater and air conditioner serviceman. Not only was this amazing free advertising for every HVAC supplier in the area, but it must have gotten people fired up about indoor air quality management. I swear, I have seen every HVAC supplier’s truck parked around the block this morning.
